The command center your morning meeting runs on.
New inquiries, unanswered calls, VOB status, conversion by stage, follow-ups due, and revenue at risk, by location, referral source, hour, and admissions representative.
Book a workflow demoInquiry-to-admission funnel · 30 days
Top lost reason: no callback within 15 minutes · 41 inquiries
Conversion by location
Riverside answers 34% of after-hours inquiries. North campus answers 96%. The gap is staffing, not demand.
What it handles
- New inquiries and abandoned calls
- Intake completion rate
- VOB status and average turnaround
- Assessments booked
- Inquiry-to-assessment conversion
- Assessment-to-admission conversion
- Follow-ups due and opportunities needing action
- Revenue potentially at risk
- Performance by location and referral source
- Performance by hour and day
- Admissions-representative workload
- Reasons opportunities did not convert
- Export and APIs
A funnel, not a feeling
Every inquiry moves through named stages (captured, qualified, cleared, scheduled, admitted), so conversion questions get answered with counts, not recollections. Lost opportunities carry a reason your team can act on.
- Stage-by-stage conversion
- Lost-opportunity reasons
- Cohorts by week and source
- Location comparisons
Funnel · this month
31%
Operational, down to the hour
See when inquiries actually arrive, where calls go unanswered, how long VOBs take, and which admissions representatives are over capacity: the staffing evidence your COO keeps asking for.
- Hour-and-day heatmaps
- VOB turnaround tracking
- Rep workload views
- Referral-source ROI
Coverage · last 7 days
11PM
Implementation library
Research the workflow before you evaluate the product.
The guardrail
Dashboards report operational and financial workflow data only, with role-based access controlling who sees what.