Programs with schedules need admissions that respect them.
IOP and PHP live on cohorts, group capacity, and recurring authorizations. Marsa Health fits the admissions workflow to the program calendar instead of the other way around.
Book a workflow demoAssessment before placement, always
Every inquiry books into an assessment track first, with program placement following your clinical team's determination, not the caller's guess.
Group and cohort capacity is real
Scheduling knows which tracks have seats, which start Monday, and which are waitlisted, so intake promises match operational reality.
Authorization is recurring, not one-time
Initial authorization, concurrent review, and expiration dates are tracked per admission, with renewal alerts before coverage lapses mid-program.
Attendance drives revenue and outcomes
Missed-session follow-up and re-engagement sequences catch step-downs before they become silent discharges.
Step-up and step-down referrals flow both ways
Referrals from residential programs and to outpatient care carry structured records and referral-source notifications.
Multi-location routing by track
The same phone number routes to the right location by program type, cohort start date, and geography.
PHP step-down referral · demo data
Human escalation: Clinical questions about appropriateness of level of care route to your utilization-review or clinical team, never answered by the agent.