Get paid for the sessions you already delivered.
Mental-health groups rarely lose money to one big denial. They lose it to records requests, session-length reviews, eligibility surprises, and appeals nobody has time to write. Marsa Health turns each into a case with a deadline and an owner, and drafts the work your team approves.
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Records requests land on busy weeks
A payer asks for twenty charts with a deadline. The case tracks the received date, the charts requested, and the look-back claimed, and builds the response packet so clinicians are not pulled off the schedule to assemble it.
Session length gets reviewed
Commercial payers review high use of the 60-minute psychotherapy code, 90837. Checks for documented start and stop times and the reason for the longer session run before claims go out, not after the letter arrives.
Eligibility changes between visits
Plans change at renewal, jobs change, and secondary coverage appears. Re-verification on a schedule, with the source and date of every result, keeps ongoing clients from turning into denied claims.
New clinicians need to be paneled first
Each clinician is credentialed payer by payer before claims pay in network. Enrollment status by clinician and payer is tracked, so start dates and caseloads match what can actually be billed.
Small denials add up
Each denial gets a reason, a deadline, and a decision: appeal, correct and resubmit, or write off. The decision is recorded, so patterns by payer become visible instead of anecdotal.
Clinical judgment stays with clinicians
The system prepares administrative work. Medical-necessity statements come from your clinicians’ documentation, and a named person approves anything sent to a payer.
Records request · group practice · demo data
Human approval: Nothing reaches a payer without a named person’s approval, and clinical statements come only from your clinicians’ documentation.