Defend every residential day, from admission to discharge.
Residential and detox stays are authorized in short increments and challenged after the fact. Marsa Health keeps each review, denial, and records request on one case with its deadline and dollars at stake, so the documentation is ready before the payer asks.
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Authorization gates the admission
Eligibility, benefit limits, and authorization requirements are cleared before transport is arranged, and the approval on file matches the level of care actually delivered.
Concurrent review never stops
Each review date, the days approved, and the reviewer’s questions stay on the case, so the next packet answers what was asked last time.
Days denied after discharge still get appealed
Retrospective denials are appealed within the payer’s deadline, against the criteria the payer cited, with the evidence checklist attached.
Out-of-network care runs on agreements
When the program is out of network, single-case agreement terms, rates, and authorization numbers live on the case, so claims match what was negotiated.
High-dollar stays attract audits
Records requests get a response deadline, an indexed packet, and written questions about sampling and look-back before any extrapolated demand.
Residential admission · authorization · demo data
Human approval: Nothing reaches a payer without a named person’s approval, and clinical placement decisions stay with your clinicians.