From first call to a confirmed bed, without the scramble.
Residential and detox admissions succeed or fail on speed and logistics. Marsa Health compresses insurance clearance and coordination into hours while your team stays focused on the person arriving.
Book a workflow demoBed availability is the first question
Census-aware routing answers program availability honestly and holds the next step against a real bed, not a hope.
Urgent handoff is one tap away
Medically urgent situations transfer to your on-call nurse or admissions lead immediately; the agent's job is to get context to the right person fast.
Insurance clearance gates transport
Eligibility, benefit limits, and residential authorization requirements are cleared before anyone books a flight or a four-hour drive.
Arrival coordination is admissions work too
Transportation notes, arrival windows, what-to-bring checklists, and family contact expectations live on the same record as the VOB.
Families need structured communication
Consented family updates (confirmation, arrival, first-contact expectations) run as sequences instead of ad-hoc calls your staff must remember.
An admission-readiness checklist closes the loop
Bed, benefits, authorization, transport, consents: one checklist shows exactly what stands between inquiry and intake.
Residential admission · readiness · demo data
Human escalation: Withdrawal symptoms, medical distress, or safety concerns transfer to clinical staff immediately. Coordination never delays urgent care.